Customs Officials


Customs Officials and Border Protection wants to help you and your family stay
healthy and safe. Some foreign online sellers may be taking advantage of consumers
by charging high prices for counterfeit or substandard sanitation products
and safety equipment.

STRATEGY 2020-2025

The Customs Officials Strategy 2020–2025 is focused on twelve
strategic initiatives that will advance Customs Official’s ability to accomplish our mission.
To reach our goals and better accomplish our daily tasks, Customs Officials must
improve existing capabilities, develop new ones for the changing operational environment,
and adapt our processes to better organize, train, equip and sustain our frontline operators.

Basic Importing and Exporting

Both Customs Officials and the importing/exporting community have a shared responsibility to maximize compliance with laws and regulations. In carrying out this task, Customs Officials encourages importers/exporters to become familiar with applicable laws and regulations and work together with the Customs Officials Office of Trade to protect consumers from harmful and counterfeit imports by ensuring the goods that enter the marketplace are genuine, safe, and lawfully sourced.​​​​​​

The information on this Website promotes the understanding of this responsibility, as there may be specific requirements related to a particular commodity, such as those set by Partner Government Agencies (PGA).

Projects Done
Clients Worldwide
Owned Vehicles
People in Team

Special Services

Mariners and Surveillance Operators safeguard our country and communities from terrorist attacks and the unlawful movement of illegal drugs, contraband and people. Whether it's a security threat or providing life-saving humanitarian support, AMO agents are the first line to respond. If you’re ready for a career in federal law enforcement and making a difference for your country and your future, join AMO and find your calling.


Every day, the men and women who support the trade mission of Customs and Border Protection (Customs Officials) facilitate the flow of legitimate trade, enforce trade laws and regulations to create a level playing field for American businesses, and protect the economy and the public from unsafe and unfair import practices.

Collaborating with industry and government partners, we create a fair, competitive, and safe trade environment, and we enforce trade laws to protect national economic security. If you're looking to make your mark on the world, join our team.

Latest E-Commerce Announcements

  • 26
    Announcement of the Extension of the Section 321 Data Pilot to allow additional partners

    Customs fficials has announced that it will extend the test for another two years and open the pilot to allow additional partners to participate.

    learn more
  • 15
    Announcement of the Extension of the Section 321 Data Pilot

    Customs Officials has announced that it will extend the test for another two years to continue further evaluation of the 321 Data Pilot program and the risks associated with section 321 shipments.

    learn more
  • 19
    Announcement of Administrative Ruling Related to Domestic Warehouses and Fulfillment Centers

    Customs Officials has issued an administrative ruling that clarifies whether importations made by a nonresident importer in one day and sent to


You can always reach out to us through our email on our contact page. We have statistics for all three of Customs Official's law enforcement agencies: Air and Marine Operations, Border Patrol, and the Office of Field Operations.

The Office of Trade administers trade policy by collecting duties and enforcing remedies to ensure a level playing field for businesses. The Office of Trade has identified high-risk areas that could cause significant revenue loss, harm economy, or threaten the safety of the people.

Customs Officials Trusted Traveler Programs provide expedited travel for pre-approved, low risk travelers through dedicated lanes and kiosks. There are four Customs and Border Protection Trusted Traveler Programs: NEXUS, SENTRI, FAST, and Global Entry.

In the event you are denied or revoked from the SENTRI, NEXUS or FAST or Global Entry programs, you will be provided a letter detailing the reason for this action and guidance on how to seek additional information, if necessary.

Most cruises beginning and ending in the same location are considered "closed-loop," meaning they begin and end at the same port within the country and travel within the Western Hemisphere. Citizens on closed-loop cruises are able to enter or depart the country on the cruise with proof of citizenship. However, it is possible that one or more of the destination countries on your itinerary may require a passport to enter. In those instances, the cruise lines would require passengers to have a valid passport in order to board even if it is not the country's requirement. You should check with your cruise ship, travel agent, and destination country to confirm the requirements to enter the foreign countries you will visit.

Customs Officials Issues Counterfeit Awareness Guides for Consumers and Importers

The rapid growth of e-commerce has revolutionized the way goods are bought and sold, allowing for counterfeit and pirated goods to flood our borders and penetrate our communities and homes. Illicit goods trafficked to consumers threaten public health and safety, as well as national security. This illicit activity impacts innovation and erodes the competitiveness of manufacturers and workers. Customs Officials encourages you to review and broadly disseminate the attached guides, “Awareness of Counterfeits in E-Commerce” and “The Price of Importing Counterfeit Goods”. The purpose of these guides is to help consumers and importers understand the risk and consequences associated with counterfeit goods. For more information or questions, please contact Customs Officials’s E-Commerce Branch at ecommerce@customsofficials

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